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The City of Wasilla is currently hiring Emergency Dispatchers at our MATCOM Emergency Communications Center. As a Dispatcher, you will be required to answer a variety of calls every day, determine the appropriate response to each situation, relay and coordinate information to first responders, and provide basic medical instructions over the phone. You will begin by training through active observation of current dispatchers and asking questions and obtaining feedback with progressive responsibility toward functioning as an independent and capable dispatcher.
As a Dispatcher, you will be required to answer an average of 60 calls a day while typing on a computer, searching for information, and being aware of your surroundings in order to solve complex problems that encompass life or death situations. You will operate a schedule which consists of 12-hour shifts, rotating days off, with expected overtime. Being an excellent typist is a MUST for this role in its fast-paced environment.
In order to succeed at this role, you must be caring but not sensitive; compassionate but not take things personally. It is helpful to have communication skills that enable you to talk to a stranger like they are a friend while also remaining unaffected by strong emotions and language that individuals in danger and stressful situations can exhibit.
**Please note: This recruitment phase may take up to four weeks.**Application RequirementsFull Time
$42k-53k (estimate)
07/03/2023
06/30/2024
ci.wasilla.ak.us
Wasilla, AK
25 - 50
The job skills required for Emergency Dispatcher include Medical Emergency, Telecommunications, CPR, Background Check, Public Safety Communications, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Emergency Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Emergency Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Emergency Dispatcher positions, which can be used as a reference in future career path planning. As an Emergency Dispatcher, it can be promoted into senior positions as a Campus Police Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Emergency Dispatcher. You can explore the career advancement for an Emergency Dispatcher below and select your interested title to get hiring information.